Category Archives: Social Media

Social Media Explained

Image | Posted on by | Tagged , , , , , , , | Leave a comment

My Summer Reading List

The strongest characteristic on my Strenghtsfinder 2.0 profile is Learner. I have always enjoyed learning all sorts of new things and I have also been an avid reader (My parents have a picture of me reading in a chair at … Continue reading

Posted in Customer Service, Leadership, Self Improvement, Social Media, Strategic Planning | Tagged , , , , , , , , , , , , | Leave a comment

Trust Agents

I read this book (the updated version) by Chris Brogan and Julien Smith about 9 months ago and the themes in the book have stayed with me. It is written in an engaging and informative style that makes it difficult … Continue reading

Posted in Book Reviews, Customer Service, Sales, Self Improvement, Social Media, Strategic Planning | Tagged , , , , | Leave a comment

The Thank You Economy

I read this book by Gary Vaynerchuk a year ago and it made me an instant fan and I refer back to the book often. It is well written and easy to read and understand. He opens the book with … Continue reading

Posted in Book Reviews, Customer Service, Leadership, Policies, Sales, Social Media, Strategic Planning, Training | Tagged , , , , , | Leave a comment

To Boldly Go….

A mission statement is a statement of purpose – why the organization exists. A statement of purpose should be short and concise. Too often mission statements are either vision statements or begin to devlve into vision statements along with goals … Continue reading

Posted in Board Governance, Customer Service, Leadership, Social Media, Strategic Planning, Team Development | Tagged , , , , , , | Leave a comment

LIkeable Business

I read this book as the monthly selection for the 12 Books book club group. How dare you settle for less when the world had made it so easy for you to be remarkable? – Seth Godin As the author, … Continue reading

Posted in Book Reviews, Customer Service, Leadership, Sales, Self Improvement, Social Media, Team Development, Training | Tagged , , , , , | 1 Comment

Blogs I Read

In the spirit of sharing interesting information I wanted to share some links to blogs that I receive on a regular basis (you can register to have the blogs emailed to you or do an RSS feed) that you and … Continue reading

Posted in Customer Service, Leadership, Sales, Self Improvement, Social Media, Team Development, Training | Tagged , , , , , | Leave a comment